Frequently Asked Questions
Find answers about payment, shipping, returns, sneaker condition, and authenticity.
QWhich payment methods do you accept?
Available payment methods are shown during checkout.
QHow long does shipping take?
Orders within Germany usually arrive within 1-3 business days after dispatch.
QCan I return my order?
Eligible unworn items can be returned within the legal return period.
QHow do you grade condition?
Each product includes a condition grade and defect notes where applicable.
QAre products authentic?
Every pair is checked before it is listed and shipped.
Still have questions?
Our support team is happy to help. Simply reach out via our contact page.
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