Cancellation Policy

Last updated: July 22, 2026

Right of withdrawal for consumers in Germany for orders placed in the B2C online shop.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. In the case of a single order for multiple goods delivered separately, the period begins on the day you take possession of the last goods. In the case of delivery in multiple partial shipments, the period begins on the day you take possession of the last partial shipment.

To exercise your right of withdrawal, you must inform us — Andrii Koriakin, Goldammerweg 13, 50829 Köln, Germany, Tel. +491792242263, hello@a2stock.de — of your decision to withdraw by means of a clear written statement (e.g. letter, email).

You may use the model withdrawal form below, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your communication before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods to: Andrii Koriakin, Goldammerweg 13, 50829 Köln, Germany, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To: Andrii Koriakin, Goldammerweg 13, 50829 Köln, Germany, hello@a2stock.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)

Ordered on (*) / received on (*): ___________________________

Name of consumer(s): ___________________________

Address of consumer(s): ___________________________

Signature of consumer(s) (only if this form is notified on paper): ___________________________

Date: ___________________________

(*) Delete as appropriate.

Withdraw from contract